IndiGo’s share price opened 3 per cent lower on Thursday after the airline following significant operational disruptions in early December.
At 10.36 am, shares traded flat at ₹4,802, after opening 3 per cent lower at ₹4,650 against the previous close of ₹4,805.50 on the NSE.
In a stock exchange filing, IndiGo said that despite reinstating operations across its optimised network, the first week of December saw “significant disruption,” forcing the cancellation of around 4,500 flights. The airline said the cancellations led to a loss of revenue and additional expenses as it continued to offer passenger support services.
The situation was compounded on December 9, 2025, when the DGCA directed IndiGo to curtail scheduled flights for the domestic winter schedule by 10 per cent. The airline said the directive will affect its capacity guidance for Q3 FY25-26, Q4 FY25-26 and the full year FY25-26.
IndiGo is in the process of complying with the regulator’s notice and will update its Q4 and FY26 guidance later.
As a result, IndiGo said it expects a “downward moderation” to its earlier Q3 guidance on a year-over-year basis. Capacity growth measured in ASKs, earlier projected in the high-teens range, has now been revised to high single to early double-digit growth. Passenger unit revenues (PRASK), previously expected to see flattish to slight growth, are now projected to face a mid-single-digit downward moderation.
IndiGo added that it continues to monitor the revenue environment and that the overall financial impact cannot yet be quantified. The airline reiterated its commitment to assisting customers and ensuring compliance with FDTL norms and safety regulations, noting that operations have been brought under control in the past two days.
The airline is expected to operate over 1,950 flights today, December 11, 2025, with approx 30,000 customers. As the IndiGo team works hand-in-hand with authorities to further normalise our operations, we remain focused on safety, efficiency, and support to every customer, a spokesperson said.
The airline has acknowledged with regret that some customers traveling on 3, 4, and 5 December 2025 experienced significant delays and were stranded for many hours at certain airports due to severe congestion.
IndiGo will provide travel vouchers worth ₹10,000, valid for any IndiGo journey within the next 12 months. This is in addition to the compensation mandated under existing government guidelines, under which customers whose flights were cancelled within 24 hours of departure will receive ₹5,000 to ₹10,000, depending on the flight’s block time.