has been named ServiceNow’s 2026 Partner of the Year for Domain Expertise in Customer Relationship Management (CRM) for the Asia-Pacific region, the company announced today.
The award recognises Coforge’s work in Customer Service Management and CRM solutions built on the ServiceNow AI Platform. The company was cited for capabilities including omnichannel integration, automated case management, and AI-driven personalisation in customer service delivery.
The stock closed at ₹1,168.50 on the , up 0.48 per cent from the previous close of ₹1,162.90, with intraday movement between ₹1,117.50 and ₹1,174.40.
Michael Park, Senior Vice President for Global Partnerships and Channels at ServiceNow, said the recognition reflected Coforge’s ability to translate platform capabilities into measurable client outcomes, noting that customers seek the fastest route from AI ambition to business results.
Ashish Kumar, SVP and Global Business Head for Cloud at Coforge, attributed the recognition to the company’s focus on combining ServiceNow’s AI capabilities with deep domain expertise to generate outcomes for clients.
The ServiceNow Partner Awards are evaluated on customer success, innovation, and business impact across multiple categories and geographies.
Coforge operates 33 global delivery centres and has a presence in 25 countries. The company focuses on sectors including insurance, banking, travel, and healthcare, using technologies such as AI, cloud, data integration, and automation. It is headquartered in Greater Noida, India, with its registered office in Gurugram, Haryana.