The insurance company, a 74:25 joint venture between Generali of Italy and the public sector , closed the financial year 2025-26 with a first-year premium of Rs 964 crore.
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“We hope to double our business to Rs 2,000 crore over the period of three years, driven by our banking partner Central Bank of India and agency partners,” Generali Central Life Insurance Alok Rungta told PTI in an interaction.
“We want to leverage the pan-India branch network of the Central Bank of India along with the new product launch planned during the year,” he said.
To help customers better understand their life insurance requirements and make an informed choice, the insurer has launched Digital Smart Manager (DSM), an Artificial Intelligence (AI)-driven platform designed to capture customers’ financial requirements and recommend the most suitable solutions.
Leveraging advanced AI capabilities, DSM transforms complex jargon into clear, actionable guidance, offering tailored, future-ready guidance with complete transparency.
Equipped with advanced tools such as human life value, child education planning, retirement, and portfolio analysis calculators, it enables advisers to tailor discussions based on each customer’s financial priorities and life goals, he said.
Customers receive clear, visual guidance that makes choices easier and builds trust so they feel secure about their financial decisions, he said.
For frontline teams, DSM assists in creating effective sales scripts that can be paired with dynamic, personalised benefit illustrations, instant product clarifications, and competitor comparisons, he added.
Recently, Generali Central Life Insurance announced a bonus of Rs 102.54 crore for FY26, marking 21 per cent growth from last year. The bonus declaration benefited over 95,000 policies, reinforcing the Company’s commitment to delivering sustained value to policyholders.
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The declared bonus reflects a growth of nearly 75 per cent over the past five financial years, highlighting the company’s consistent performance and commitment towards rewarding policyholders.
Of the total bonus declared, Rs 35.79 crore has been paid out through survival and maturity benefits, while the remaining amount will accrue as policy benefits payable in subsequent financial years.
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