on Monday introduced its ‘smart maintenance plan’, a pre-paid after-sales maintenance offering for its existing customers.
The new plan allows customers to choose from a range of service configurations based on their specific needs.
The prepaid service includes multiple plans, such as labour-only, parts and labour, commercial vehicle minor services, and customer-demanded services, as well as engine oil and coolants, Maruti Suzuki India Ltd (MSIL) said in a statement.
“As customer expectations continue to evolve towards greater flexibility and personalised solutions, we are introducing the Smart Maintenance Plan. It is a prepaid service offering designed around individual driving needs. Customers can customise service packages while also protecting themselves from future fluctuations in service costs by locking in maintenance expenses,” MSIL MD & CEO Hisashi Takeuchi said.