Tata Consultancy Services (TCS) Chairman N Chandrasekaran has predicted that the company could have as many AI agents as human employees within the next three years. Chandrasekaran, however, did say that the company does not plan to let go of employees but will slow down hiring for new roles.
During the company’s AGM, Chandrasekaran said that the company is investing heavily in building AI agents for internal operations, solution frameworks, and client-specific work
“I predict that over the next three years, TCS will have as many AI agents as human employees…. In all, the day is not very far when TCS will have an equal number of AI agents, or AI workers, as it has physical workers.” he said
“If the company has half a million employees, the day is not far when the company will have half a million AI agents… The company’s employees and AI agents will work together and that will be the future,” Chandrasekaran added
The TCS Chairman also noted that the company’s AI related revenue has been growing consistently wtih a compound quarterly growth rate of more than 22% and an annualised run rate of nearly $2.5 billion in the latest quarter.
AI will reduce hiring in IT sector:
Chandrasekaran also said the increasing use of AI agents would reduce hiring across both TCS and the broader IT industry. However, he also noted that the technology would lead to creation of new roles and opportunities.
“Some of the work being done will go to AI agents. That will be the nature of the transition that we have to go through not only as a company, as an industry, and as a country,” he added.