Instamart, quick commerce platform of Swiggy, has appointed ex-OYO executive Gautam Swaroop as Chief Business Officer (CBO).
As CBO, Gautam will oversee Instamart’s commercial operations spanning customer-centric growth, category management, and brand relationships and expansion.
Gautam joins Instamart with over two decades of experience across consulting, pharmaceuticals, and technology. Most recently, as CEO of OYO’s international business, he steered a portfolio spanning the US, UK, Europe, China and LATAM to profitability.
“Gautam brings deep expertise and a proven track record of scaling businesses in dynamic, fast-paced industries, and his leadership will be beneficial as we continue to deliver unparalleled convenience to consumers. I’m delighted to welcome him to the team. I would also like to thank colleagues who have helped build the business and wish them success in their future endeavours” said Girish Menon, CHRO, Swiggy.
Gautam’s appointment is part of a broader strengthening of Instamart’s leadership team as the platform has also welcomed Srikar Adavi, VP, Ad Monetization and Hardeep Kaur, AVP, Category (FMCG) among others
Gautam Swaroop, CBO, Instamart, added “I’m excited to join Instamart at such an important juncture in its growth journey. I look forward to partnering with the teams across the business to drive growth, build stronger consumer and partner experiences, and create enduring value as we scale.”
This comes at a time when Swiggy has seen churn of leadership as chief operating officer (COO) Ankit Jain and chief business officer (CBO) Hari Kumar have resigned from Swiggy’s quick commerce arm.
The executive change coincides with a sharp growth phase for the platform. Swiggy’s latest Q4 FY26 financials show that Instamart is driving a significant portion of the company’s momentum as Instamart’s quick-commerce revenue grew 53.4% YoY to ₹1,057 Crores, while its Gross Order Value (GOV) climbed 68.8% YoY to ₹7,881 crores. Moreover, Average Order Value (AOV) increased 32.8% YoY to ₹700, largely driven by an expansion into non-grocery categories. The platform expanded its dark store network to 1,143 stores across 129 cities, helping Swiggy narrow its overall consolidated net loss to ₹800 Crores for the quarter.