said on Tuesday that it has introduced ‘Record My Ride, an industry-first feature that enables drivers to securely record encrypted in-cab video within the Uber application on their own phones during trips. Additionally, Uber announced the integration of directly into its platform, partnering with medical logistics provider Dial 4242.
The new launches build on Uber’s continued leadership in safety innovation in recent years, with industry-first features such as , Women Rider Preference, Helmet Selfie Verification and Seatbelt Reminders, alongside a suite of other technology-led and human interventions designed to improve safety and accountability on every trip.
The new announcements were made during Uber Surakshit: Safety Never Stops , Uber India’s flagship safety conference held at a Central Delhi hotel on Tuesday. , Union Minister for Road Transport & Highways was the chief guest of the occasion also attended by Prabhjeet Singh, the outgoing President Uber India and South Asia.
“What feels innovative today becomes expected tomorrow. That’s exactly how safety should evolve. Our belief is simple: safety innovation should become the industry’s baseline, not remain a differentiator. Our industry-first safety features and partnerships highlight our commitment to continually raise the bar. As expectations evolve, we hope the industry will rise up to meet them,” Sooraj Nair, Head – Safety Operations, said on the occasion.
Beyond technology, Uber continues to invest in partnerships and programmes that promote safer mobility, it said in a press statement later. The company has been a proud partner to the Ministry of Road Transport & Highways on the Sadak Suraksha Abhiyaan using its platform to spread awareness on prioritising safety over speed, while continuing to strengthen safety for drivers and build dedicated experiences for families through products such as Uber for Teens and Uber for Seniors.
“Following traffic rules, wearing seat belts and helmets, sound simple but play a big role in reducing fatalities in road accidents. Technology can play an important role in spreading awareness and making our roads safer. I appreciate Uber’s continued partnership on Sadak Suraksha Abhiyaan and its efforts to introduce innovations that promote safer road behaviour and improve support during emergencies,” Gadkari said on the occasion.
The Minister also pitched that private players in the transport business should incentivize those following traffic norms. He also highlighted the alarmingly high causalities during road accidents in India.
The new Uber Safety Measures
● Record My Ride: Drivers can now securely record encrypted in-cab video using their own phones within the Uber app if they feel unsafe during a trip. The recording remains compliant with applicable laws, encrypted, meaning neither the driver nor Uber can access them and is only accessible if the driver chooses to submit it as part of a safety report, ensuring strong privacy protections.
● Ambulance Assistance: In partnership with Dial 4242, Uber has introduced Ambulance Assistance to help riders and drivers quickly request medical support following an accident during a trip on the platform. The feature is available through Uber’s existing
● Don’t Type & Drive: To mitigate distracted driving, the Uber driver app will restrict manual typing functionalities while the vehicle is in motion, prompting drivers to pull over safely before responding to messages.
● Set Your Own PIN: Riders can now manually customize, manage, and mandate their own unique trip- verification PINs, ensuring full control over the trip validation process.
Alongside these new features, Uber continues to offer a range of safety features that have helped shape the expectations of ride-hailing experience over the years. Features such as RideCheck, , Safety Preferences, Phone and Address Anonymisation, continue to support riders and drivers before, during and after every trip, the company said in a statement.
“Many of these innovations were first introduced by Uber and have since become part of what riders increasingly expect from mobility platforms. These initiatives reinforce Uber’s dedication to enhanced safety through use of technology and collaboration with experts,” it said.